Introduction
At VectaCut, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or interact with our services. We are committed to protecting your data and ensuring transparency in all of our practices.
By using our website and services, you consent to the data practices described in this policy. We encourage you to read this document carefully so that you understand how your information is handled.
Information We Collect
We collect information to provide you with the best possible shopping experience. The types of information we gather include:
Personal Information
When you create an account, place an order, or contact us, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information (processed securely through third-party providers)
- Order history and transaction details
Automatically Collected Information
When you browse our website, certain information is collected automatically through standard technologies:
- IP address and approximate geographic location
- Browser type and version
- Pages visited, time spent on pages, and navigation patterns
- Cookies and similar tracking technologies
- Device type and operating system
- Referring website or search engine
How We Use Your Information
We use the information we collect for the following purposes:
- Process and fulfill orders — including shipping, payment processing, and order confirmations
- Communicate about your orders — sending updates on order status, delivery tracking, and related notifications
- Improve our website — analyzing usage patterns to enhance user experience, site performance, and product offerings
- Send promotional emails — with your explicit consent, we may send newsletters, special offers, and product recommendations. You can opt out at any time
- Prevent fraud — detecting and preventing fraudulent transactions, unauthorized access, and other illegal activities
- Provide customer support — responding to your inquiries, resolving issues, and assisting with product questions or concerns
Information Sharing
We do NOT sell, rent, or trade your personal information to third parties.
We may share your information only in the following limited circumstances:
- Shipping carriers — to deliver your orders to the correct address (e.g., TCS, Leopards Courier, Pakistan Post)
- Payment processors — to securely process your transactions through trusted providers such as JazzCash, EasyPaisa, and Stripe
- Service providers — trusted third parties who assist us with website hosting, analytics, and email delivery, all bound by confidentiality agreements
- Law enforcement — if required by law, court order, or governmental regulation, we may disclose your information to the appropriate authorities
Data Security
We take the security of your personal information seriously and implement a variety of measures to protect it:
- SSL encryption — all data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols
- Secure payment processing — payment details are handled exclusively by PCI-compliant third-party processors; we do not store your full credit card or account numbers
- Regular security audits — we conduct periodic reviews and vulnerability assessments of our systems to identify and address potential risks
- Access controls — only authorized personnel with a legitimate need have access to your personal information, and they are bound by strict confidentiality obligations
While we strive to use commercially acceptable means to protect your personal data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.
Your Rights
You have the following rights regarding your personal information:
- Access your personal information — you may request a copy of the data we hold about you
- Correct inaccurate data — if any of your information is incorrect or outdated, you may request a correction
- Request deletion — you may ask us to delete your personal data, subject to any legal obligations we may have to retain it
- Opt out of marketing communications — you can unsubscribe from promotional emails at any time using the link provided in each email
- Withdraw consent — where processing is based on your consent, you have the right to withdraw that consent at any time
To exercise any of these rights, please contact us through our Company page or email us directly. We will respond to your request within a reasonable timeframe.
Cookies
Cookies are small text files placed on your device by your web browser when you visit a website. They are widely used to make websites function properly and to provide information to site owners.
Why We Use Cookies
We use cookies for the following purposes:
- Session cookies — to keep you logged in and maintain items in your shopping cart as you browse the site
- Preference cookies — to remember your settings, language preferences, and other customization choices
- Analytics cookies — to understand how visitors interact with our website, helping us improve the overall user experience
How to Disable Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified before a cookie is set. Please note that disabling cookies may affect the functionality of our website, and some features may not work as intended.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms, partner sites, and external resources. Please be aware that we are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit before providing them with any personal information.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected data from a child under 13, we will take prompt steps to delete that information from our records. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Continued use of our website after any modifications to this policy constitutes your acknowledgment and acceptance of the updated terms.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. You can find our full contact details on our Company page.
We value your trust and are committed to addressing any privacy-related inquiries promptly and thoroughly.
Last updated: February 2026